Resort management is part of the hospitality and lodging industry. There are often different types of managers within a hotel or resort, including those who oversee food and beverage, maintenance and activities departments. In a large resort, a general manager may be in charge of all operations while overseeing various other managers, like those in the front office. In a small resort, the general manager may be required to oversee most of a facility's departments.
Resort managers must be familiar with all aspects of the industry; most have a significant amount of hospitality experience. Resort management is an enjoyable career path for those who like people and wearing many hats. Those in the sector often get to live in desirable locations and environments. Usually a manager role requires a bachelor's degree and the stamina to put in extra hours when necessary.
Resort managers oversee spas and resorts at popular tourist destinations. Managers handle all aspects of the resort, including accounts, restaurants, grounds keeping and customer service. They may be responsible for hiring and training staff members, greeting guests and ensuring that standards are maintained in all areas of the resort. Most hold bachelor's degrees in hospitality management or related fields, and some begin their education through programs offered at the high school level.
Resort Management Career Information
Resort managers oversee facilities located in mountainous seaside regions, amusement parks and other similar destinations. Because resort managers have to manage conferences, coordinate resort activities and deal with investors and dissatisfied guests, work can be stressful and hectic. Resort work is often seasonal and may include long hours, nights, weekends, early mornings and holidays.
The U.S. Bureau of Labor Statistics (BLS) projects that from 2014 to 2024, the number of lodging manager jobs will increase at a slightly greater rate than the national average. In addition to the U.S., tourism is critical to the global economy contributing 9.8% of global GDP according to the World Travel and Tourism Council.
Resort managers supervise all aspects of the resort business, including housekeeping, grounds maintenance, accounting, restaurant management and activities coordination. They rely on their background in marketing, finance and employee supervision to ensure that resort operations run as smoothly and efficiently as possible. During off seasons, job responsibilities may change slightly. Resort managers may focus on conventions and sales meetings or may even find work elsewhere.
Would you like to work on a cruise ship, or does a quiet spa sound better to you? There are many areas to choose from when it comes to resort management; learn more about your options by reading the articles below.
The Swiss Hotel Management School provides programs in the field of resort management. The links below provide more information.
Master of International Business in Hotel, Resort and Food & Beverage Management
Master of International Business in Hotel, Resort and Spa Management
Does a job near the beach or in a thriving ski resort appeal to you? Do you enjoy meeting new people and working in a fast-paced environment? Study.com has the information you need to discover if a career in resort management is a good fit for you.